Frequently Asked Questions
Have a question? Want to learn more about the Pug Pack? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
What is the shelf life of the jerky treats?
Because they have been thoroughly dehydrated, they will last for at least 6 weeks but likely up to 10 weeks. They are best kept sealed in the pack or another sealed container and kept in a cool place away from direct sunlight.
Are there preservatives in the jerky treats?
Nope! they are just simple, single ingredient jerky treats made from pasture raised meat, from great farms and ranches.
Where does the meat come from?
Our Cheeky Chicken treats are made with outdoor reared chicken from Mary's Farm CA , our Beefy Bites are sourced from Angus Pure, New Zealand, and our ....
How do subscriptions work?
We'll take all the hassle out of ordering treats! Tell us how many packs you'd like per month and we'll send them direct to your door, and you save money too!
How often should I feed treats to my doggy?
Well what a question! it really is a matter of preference; but a good guide would be 3-4 times a day. If training a young pup, you can also break them up into smaller pieces as you will likely be giving them more. The good thing is the treats are low in fat and carb-free (as they are single ingredient) so you can indulge them from time to time!
Where do we ship to?
We currently ship to all 50 states in the USA.
How much does delivery cost?
Packaging and delivery costs $4.95 for orders under $49. Above $49 delivery is free. All Subscription, Save & Support deliveries are also free.
When will I get my treats?
Orders will be shipped within 1 business day of receiving them and you can expect 2-5 days for the package to arrive, but generally it takes 3 days or less once sent. We don't want those doggies waiting too long for their delicious snacky snacks!
Do I need to be at home when the treats arrive?
Not at all! The treats will be securely packaged and won't be affected by adverse weather (because of the lack of moisture in the jerky treats). If you're not at home you will likely find them in your mailbox or by your door. Just don't let the doggies find out they're there!
I have another question, what do I do?
We love to be curious! If you have any other queries or thoughts please don't hesitate to contact us via email at belle@belles-kitchen.com or send us a message through our Contact page.